Monitor and manage everything in one place
uContact is a platform designed to achieve true customer satisfaction with personal and meaningful interactions with customers through the channel of their choice. With its unified inbox, agents can manage all their interactions in the same place, without having to switch from one tab to the other, increasing the conversion rate in their campaigns.
Main uContact features
We make the agent's work simpler, more organized and more pleasant
Omnichannel
Interactive control panels
Quality metrics
100% responsive web
API Integration
Advanced reports
RTC web softphone
Basic CRM
Channel recordingTake a look at our beautiful omnichannel platform
uContact is a development solution that can be tailored to each company's operations, helping our customers improve their service, increase productivity and reduce costs. We know that each customer is unique, so we have created development tools for you to customize everything.
Contact usMaximize your operation with multiple functions
Voice
IVR
PBX
Broadcast
Records
Dialers
Automatic Caller ID
Time zones
ID voicemail